Denphone | The Voice, Video & Network Specialists



Changing Communication Tools: VoIP and the Playing Field

Posted: 2009-06-16 10:35 am by Simon Gibson.

I was intrigued to see an article entitled "VOIP is The Best Modern Communication Tool" pop up on twitter this morning. Even though it is a plug for another VoIP provider (MLL Telecom, a leading UK microwave, VoIP and telecom provider), I thought it raised some interesting points, so I have copied it below:

Communicational skills are one of the most vital factors in a person's life. From the dawn of human beings living on the planet good communications were needed for people to interact between one another and thus build the processes in order to survive and flourish. The 21st century is the century for new and advanced technologies. You may well think that almost everything must have already have been invented.

What else can be thought of, I hear you say? Let us remember, once upon a time people had no idea what it meant to have such a thing as a telephone, then as time progressed and technology became second nature phones became normal. People soon began to suddenly wake up in the morning with the possibility of access to a vast international communications network, offering multimedia capability service, the internet revolution had arrived.

Along with many commercial changes came as we see revolutions in technology, a new word called VoIP came into being and soon became a byword and is now regarded as a major influence for all telephone providers like static or mobile operators. Its popularity status and usage is growing exponentially, if you have obtained a broadband internet access, by definition you have acquired a VoIP capability.

The abbreviation VoIP means Voice Over Internet Protocol. Perhaps we should discuss the advantages of this phenomenon.

First of all VoIP technology is very attractive to people because it is very convenient and cheap. You can reach the most distant places making international calls for very small investment. These calls are made on the basis of high-speed broadband internet connection, and in many cases such as Skype users are free or very low cost other than your monthly premium.

The second significant feature is that you can have all the detailed information about your and incoming calls. Also it is very opportune and easy for you to be able to make important calls even if you are out of your place of work just by having your laptop with you and connecting to a local service provider or Wi-Fi facility. But the most important factor that VoIP gives the user is far cheaper communication bills than they have ever had before. Alongside with a lot of positive moments, still VoIP is not that safe as it is supposed to be. So, if you have any secrets, try to keep them.

In conclusion, we would like to summarise that taking into account all the positive and negative aspects of VOIP technology, we believe it is the future but it is up to you to make up your own minds on the usefulness of this technology. We would like to inform you that MLL telecom is ready to manage wireless networks for you and provide you with hybrid WAN.

The original article was found at: Content Caboodle.

From our point of view, VoIP is very exciting. A company like Denphone, being based in Japan has to communicate on a daily basis with companies around the world. This communication is crucial to our business success, and certainly VoIP makes the job so much easier, and also so much cheaper.

There are still some misunderstandings about VoIP; for example many people still have an image that VoIP phone calls have lower quality than traditional analog telephone calls. Cheap VoIP termination is the cause of this. For business use we certainly wouldn't recommend the kind of calls one can make from Khao San in Bangkok - higher grade connections are needed. When decent connections are used, then VoIP voice quality is excellent.

The big negative I can see with VoIP is for traditional carriers such as Japan's NTT and KDDI - as more and more voice traffic is piped over the internet, then of course they are going to lose revenue. This is good for society as a whole because it lowers the cost of doing business but it is up to legislators around the world, and not just Japan, to make sure that there is a level playing field and that ISP and major telecommunication companies do not hinder the progress of business.

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