Case Studies
Case Study 14: Robert Walters
Submitted by root on Wed, 2008-07-09 15:00. Case Studies- 2x KVH PRI trunk connection to the Japan PSTN
- 200 Mitel IP phones for staff based in Tokyo
Objective
To implement a Mitel VoIP phone system to replace their previous analog PBX in Tokyo.
Solution
Denphone assisted Australia based Ethan Group to install a two server Mitel based PBX system in the Robert Walters Tokyo office. Connections were made to the KVH Phone network via two PRI ports. 200 Mitel IP phones in two separate buildings were connected to the PBX Servers.
Case Study 13: NEC-SCHOTT
Submitted by root on Sat, 2008-03-01 09:00. Case Studies- 2x INS1500 PRI trunk connection to the Japan PSTN
- 200 Ericsson IP phones for staff based in factory and office
- 2 PRI port Voxstream J1-E1 gateway
Objective
To implement an Ericsson VoIP phone system to replace their old analog PBX in Shiga prefecture.
Solution
Denphone assisted HP/Damovo/NPV in the installation of a two server (primary/hot standby) Ericsson based PBX system. Connections were made to the NTT Phone network via a PRI card. 200 Ericsson IP phones were connected to the MX-ONE Servers, and a Voxstream 2 port PRI gateway was used to connect to NTT INS1500 lines. Analog devices were also connected to the MX-ONE unit.
Case Study 12: United Nations University
Submitted by root on Sun, 2008-01-20 09:00. Case Studies- INS1500 PRI trunk connection to the Japan PSTN
- INS64 BRI ISDN backup connection to the Japan PSTN
- 220 Cisco IP phones for staff based in Tokyo
- 24 port Audiocode analog gateway
Objective
To implement a VoIP capable phone system to replace their old expensive analog PBX in Tokyo.
Solution
Denphone installed a three server load-balanced Asterisk based PBX system in the UNU Tokyo office. Connections were made to the NTT Phone network via a PRI card. 220 Cisco 7941 IP phones were connected to the Asterisk Servers, and an Audiocodes 24 port analog gateway was used to connect to six internal PBXs in other small offices in the building. Analog devices were also connected to the Audiocodes unit.
Case Study 11: Major Canadian PBX manufacturer
Submitted by root on Sat, 2007-09-01 00:00. Case Studies- INS1500 PRI connection to a large phone switch
Objective
To connect an Asterisk system to a large data centre based phone switch.
Solution
Denphone analyzed the protocol differences between the Asterisk PRI implementation and the phone switch PRI implementation. The Asterisk driver was modified to resolve the mismatch and enable the two systems to route calls.
Case Study 9: European Cellphone manufacturer
Submitted by root on Wed, 2007-08-01 00:00. Case Studies- INS1500 PRI connection to the Japan PSTN
- IP connection to a second office in Tokyo
Objective
To rollout a 150 phone managed VoIP PBX solution in Tokyo.
Solution
Denphone worked with the Asia project team, comprising both internal staff and external vendors, to install a redundant Asterisk based PBX system (with third party GUI) in the firm's Tokyo office. Connections were made to the PSTN via a third party INS1500 gateway.
Case Study 10: EVision
Submitted by root on Fri, 2007-06-01 00:00. Case Studies- INS64 BRI connection to the Japan PSTN
- IP phones for staff based in Tokyo
Objective
To implement a VoIP capable phone system to replace their old expensive analog PBX in Kyoto.
Solution
Denphone installed an Asterisk based PBX system in the firm's Kyoto office. Connections were made to the NTT Phone network via an ISDN BRI card. Polycom IP phones were connected to the Asterisk Server, and a combination of Digium IAXy devices and Polycom IP phones were configured for use in the remote locations.
Case Study 8: Correns
Submitted by root on Thu, 2006-06-01 00:00. Case Studies- INS1500 PRI connection to the existing PBX
- Secure Dialin Gateway
Objective
To implement a dialin voice gateway to their existing non-VoIP PBX in Tokyo. This enabled on-site engineers to reduce mobile phone charges for overseas calls.
Solution
Denphone installed an Asterisk server in the firm's Tokyo office. Connections were made to the inhouse PBX system via a PRI card. A secure dialin menu system was developed to validate inbound callers, and provide them with outbound calling capability.
Case Study 7: IT Company in Tokyo
Submitted by root on Mon, 2006-05-01 00:00. Case Studies- INS1500 PRI connection to the Japan phone network
- Polycom handsets
- Customized Voice prompts
- Multi-tenant
Objective
To implement a VoIP capable phone system to replace their old expensive analog PBX in Tokyo.
Solution
Denphone installed an Asterisk server in the firm's Tokyo office. Connections were made to the NTT Phone network via an PRI card. Polycom IP phones were connected to the Asterisk Server. Customized voice prompts were recorded by a professional voice talent and used to direct inbound calls. The system is used by more than one company, a so-called multi-Tenant deployment.
Case Study 6: Embassy of the Philippines in Tokyo
Submitted by root on Sun, 2006-04-30 15:00. Case Studies- ISDN connection to the Japan phone network
- Cisco handsets
Objective
To implement a VoIP capable phone system to replace their old analog PBX in Tokyo which failed.
Solution
Denphone installed an Asterisk server in the Embassy's Roppongi Tokyo office. Connections were made to the NTT Phone network via an ISDN BRI card. Cisco IP phones were connected to the Asterisk Server. The system was up and running within a day or so of the old PBX failure.
Case Study 5: Keegon
Submitted by root on Sat, 2006-04-01 00:00. Case Studies- ISDN connection to the Japan phone network
- SIP connections to a VoIP provider
- Grandstream handsets
Objective
To implement a low cost VoIP capable phone system to the company's outbound call centre in Tokyo.
Solution
Denphone installed an Asterisk server in the firm's new Tokyo office. Connections were made to the NTT Phone network via an ISDN BRI card. Connections were also made to a VoIP provider using SIP protocol. Grandstream IP phones were connected to the Asterisk Server. A total of 40+ outbound voice channels were installed.




